Andrew joined Village Blinds and Shutters in a Marketing role back in 2018. Now serving as our Commercial Manager he brings 15 years of experience driving growth for a diverse range of businesses, in the retail, insurance and property sectors.
Whether you are looking for new blinds or shutters for any room in your home, Village Blinds & Shutters are here to help make the process convenient for you.
A 4.9 Trustpilot TrustScore is a milestone we are genuinely grateful to have reached at Village Blinds and Shutters. More than the number itself, it reflects the kind words, reviews and support of customers who have trusted us in their homes.
We are delighted to share that Village Blinds and Shutters has reached a 4.9 TrustScore on Trustpilot.
At the start of the year, we were already proud to be sitting at a strong 4.6 TrustScore, so to see that rise to 4.9 means a great deal to everyone across our team.
But more than the number itself, it is the feedback behind it that matters most.
Every review represents a real customer, a real home, and a real experience with Village Blinds and Shutters. Whether someone mentions helpful advice, friendly service, a tidy installation, or a smooth process from first phone call to final fitting, we are genuinely grateful.
A sincere thank you to our customers
To every customer who has booked an appointment, placed an order, recommended us to someone else, or taken the time to leave a review — thank you.
Your feedback helps other local homeowners feel more confident when choosing Village Blinds and Shutters. It also means a lot to our team, because your comments remind us why the small details matter.
To every customer who has booked an appointment, placed an order, recommended us to someone else, or taken the time to leave a review — thank you.
Your feedback helps other local homeowners feel more confident when choosing Village Blinds and Shutters. It also means a lot to our team, because your comments remind us why the small details matter.
Some of the recent customer comments we have received include:
“Excellent customer service.”
“Friendly and helpful staff.”
“Quick, efficient and clean.”
“Perfectly fitted and installed blinds.”
“All staff had a genuine interest in doing their best for both the customer and the company.”
These comments reflect the full customer journey, from first contact through to measuring, advice, fitting and aftercare.
A Trustpilot TrustScore built on team effort
A 4.9 TrustScore on Trustpilot is not achieved by one person or one department.
It comes from everyone working together.
It starts with the first phone call or message. It continues through the home appointment, measuring, advice, quotation, manufacturing, fitting and aftercare.
Our admin team, sales team, production team and fitters all play an important part in the experience customers are reviewing.
That is why this milestone means so much to us. It is not simply a score on a review platform. It is a reflection of consistent effort, care and attention to detail across the whole business.
Reaching a 4.9 Trustpilot TrustScore means a lot to our whole team because every review comes from a real customer experience.
Customer reviews help people understand what to expect before they choose a local company.
For us, they are also an important reminder of what customers value most.
Many reviews mention simple but important things: clear communication, helpful advice, friendly staff, tidy fitting, quality products and a job carried out properly.
Those are the standards we want to keep building on.
Every home is different, and every customer has their own needs. That is why feedback is so valuable. It helps us stay focused on what matters most: good service, honest guidance and a carefully fitted finish.
Proud to serve homes across Northern Ireland
Village Blinds and Shutters is proud to work with customers across Northern Ireland.
From home appointments and measuring to manufacturing and fitting, our team works hard to make the process as straightforward and reassuring as possible.
We know that blinds and shutters are not just about covering windows. They are part of someone’s home. That is why the experience matters just as much as the finished product.
Our design consultant will arrive at the agreed time slot and ask you questions about your requirements and style preferences to help understand your project. They will measure your windows and discuss fabric/material options and provide you with a quotation based on your choices.
Depending on your requirements, a home appointment can take from 30 minutes for 1-10 blinds, to 60 minutes for 10+ blinds or window shutters. Our design consultant will work at your pace and we’re happy to stay longer to talk through your options and provide advice if you’d like.
We would ask ahead of the home appointment that you have arranged clear access to the window areas being measured and that any obstructing furniture or breakables near the windows are removed.
Once the windows are in, plastering has been completed and any tiling or skirting or architrave that might be close to the blinds has been installed. This will allow our design consultant to take accurate measurements.
Usually, our design consultant will be able to provide you with your quotation during your appointment. Sometimes for some very bespoke projects pricing can take a little longer. If you haven’t heard back within 24 hours, give them a call or email and they will keep you updated.
Our production team work tirelessly to craft every single blind and shutter for our customers individually. Lead in times can vary depending on factors such as material availability and our production schedule. That being said we will always work to get your order as quickly as possible. Ask your design consultant for an up-to-date lead time estimate.
Village Blinds and Shutters offers free home appointment s across Northern Ireland. From Armagh to Whiterocks, Bangor to Strabane and everywhere in between. Why not book your free home appointment today?
Our design consultants strive to arrive for your home appointment within the scheduled timeslot, but unforeseen circumstances may occasionally cause delays. We appreciate your understanding and patience. If you have any questions about your booking please call out booking hotline on: 080 0059 0747
Our home appointment time slot is designed to enable you to get the most out of your time with our design consultant. It’s your opportunity to get free help and advice about your project from our experts.
You can choose a convenient time slot from our morning slot, 8:30am-11am), midday slot, (11am-3pm), or afternoon slot, (3pm-5:30pm) (3pm-4pm on Fridays).
