Andrew joined Village Blinds and Shutters in a Marketing role back in 2018. Now serving as our Commercial Manager he brings 15 years of experience driving growth for a diverse range of businesses, in the retail, insurance and property sectors.
Whether you are looking for new blinds or shutters for any room in your home, Village Blinds & Shutters are here to help make the process convenient for you.
A 4.9 Trustpilot TrustScore is a milestone we are genuinely grateful to have reached at Village Blinds and Shutters. More than the number itself, it reflects the kind words, reviews and support of customers who have trusted us in their homes.
We are delighted to share that Village Blinds and Shutters has reached a 4.9 TrustScore on Trustpilot.
At the start of the year, we were already proud to be sitting at a strong 4.6 TrustScore, so to see that rise to 4.9 means a great deal to everyone across our team.
But more than the number itself, it is the feedback behind it that matters most.
Every review represents a real customer, a real home, and a real experience with Village Blinds and Shutters. Whether someone mentions helpful advice, friendly service, a tidy installation, or a smooth process from first phone call to final fitting, we are genuinely grateful.
A sincere thank you to our customers
To every customer who has booked an appointment, placed an order, recommended us to someone else, or taken the time to leave a review — thank you.
Your feedback helps other local homeowners feel more confident when choosing Village Blinds and Shutters. It also means a lot to our team, because your comments remind us why the small details matter.
To every customer who has booked an appointment, placed an order, recommended us to someone else, or taken the time to leave a review — thank you.
Your feedback helps other local homeowners feel more confident when choosing Village Blinds and Shutters. It also means a lot to our team, because your comments remind us why the small details matter.
Some of the recent customer comments we have received include:
“Excellent customer service.”
“Friendly and helpful staff.”
“Quick, efficient and clean.”
“Perfectly fitted and installed blinds.”
“All staff had a genuine interest in doing their best for both the customer and the company.”
These comments reflect the full customer journey, from first contact through to measuring, advice, fitting and aftercare.
A Trustpilot TrustScore built on team effort
A 4.9 TrustScore on Trustpilot is not achieved by one person or one department.
It comes from everyone working together.
It starts with the first phone call or message. It continues through the home appointment, measuring, advice, quotation, manufacturing, fitting and aftercare.
Our admin team, sales team, production team and fitters all play an important part in the experience customers are reviewing.
That is why this milestone means so much to us. It is not simply a score on a review platform. It is a reflection of consistent effort, care and attention to detail across the whole business.
Reaching a 4.9 Trustpilot TrustScore means a lot to our whole team because every review comes from a real customer experience.
Customer reviews help people understand what to expect before they choose a local company.
For us, they are also an important reminder of what customers value most.
Many reviews mention simple but important things: clear communication, helpful advice, friendly staff, tidy fitting, quality products and a job carried out properly.
Those are the standards we want to keep building on.
Every home is different, and every customer has their own needs. That is why feedback is so valuable. It helps us stay focused on what matters most: good service, honest guidance and a carefully fitted finish.
Proud to serve homes across Northern Ireland
Village Blinds and Shutters is proud to work with customers across Northern Ireland.
From home appointments and measuring to manufacturing and fitting, our team works hard to make the process as straightforward and reassuring as possible.
We know that blinds and shutters are not just about covering windows. They are part of someone’s home. That is why the experience matters just as much as the finished product.
Not sure which appointment type to choose? Give us a call and our local team will talk you through the options, help you choose the right appointment and find a time that suits you.
Free home appointment advice
Appointments available across Northern Ireland
Help choosing the right appointment type
Measured, quoted and fitted by our experienced team
One of our design consultants will visit your home during your chosen time slot. They will discuss what you need, measure your windows, talk through suitable blinds or shutters, and provide a quotation based on your choices.
A 1–10 blinds appointment usually takes around 30 minutes. Larger blinds appointments and shutter appointments usually take around 60 minutes, depending on the number of windows and the level of advice needed.
Please make sure there is clear access to the windows being measured. If possible, move any furniture, ornaments or breakables away from the window area before your appointment.
For the most accurate measurements, it is best to book once your windows are in and plastering has been completed. Ideally, skirting and architrave close to the windows should also be finished before blinds are installed.
In many cases, your design consultant can provide your quotation during the appointment. For more bespoke projects, pricing may take a little longer. If you have not heard from us within 24 hours, please contact our team and we will check this for you.
Lead times vary depending on the product, materials and production schedule. Your design consultant will give you the most up-to-date timescale when you place your order.
Village Blinds and Shutters offers free home appointments across Northern Ireland, including Ballymena, Belfast, Bangor, Armagh, Strabane and surrounding areas.
Our design consultants aim to arrive within your scheduled time slot, but traffic or other unforeseen delays can occasionally happen. If you have any concerns about your appointment, please call our booking team on 0800 059 0747.
You can choose a morning, midday or afternoon appointment slot. This gives your design consultant enough time to travel between appointments and spend the right amount of time advising, measuring and quoting for your project.
