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About Village
Who we areWho is Village Blinds and Shutters?
Village Blinds and Shutters is a locally owned business based in Ballymena, County Antrim. We have been making blinds in County Antrim since 1991 and provide made-to-measure blinds and plantation shutters for homes across Northern Ireland.
Where are you based?
Our showroom, offices and manufacturing facility are at 10 Pennybridge Industrial Estate, Ballymena, BT42 3HB.
What areas do you serve?
We provide free home appointments across Northern Ireland. If you are unsure whether we cover your location, call us on 0800 059 0747 and we can check for you.
Free home appointments
Before we visitIs the home appointment really free?
Yes. Your home appointment is free. It gives you the opportunity to discuss your project, see suitable samples in your own home, have the relevant windows professionally measured and receive a quotation.
How do I book a home appointment?
Choose the type of appointment you need, then select a suitable morning, midday or afternoon window and continue to the live calendar to choose an available date.
Do I need to know which blind or shutter I want?
No. Your design consultant can help narrow the options around the room, privacy, light control, style, operation and how you use the space.
What happens during a home appointment?
Your design consultant will discuss what you are looking for, professionally measure the relevant windows, show suitable samples and colours, and help you compare the options before preparing a quotation.
How long will the appointment take?
Allow around 30 minutes for a 1–10 blind appointment and around 60 minutes for larger blind projects, new builds and plantation shutters. The exact time depends on the number of windows and the options you would like to consider.
Do I need to prepare anything before the appointment?
If possible, clear fragile ornaments from the window area and move furniture that could restrict access. This helps us measure safely and efficiently.
Ordering & fitting
Once you decide to proceedIs professional fitting included?
Yes. Village blinds and shutters are professionally fitted as part of the service for customers within our normal service area.
How do I pay for my blinds or shutters?
If you decide to place an order, our team will explain the deposit and payment options available to you. The remaining balance is normally arranged before installation.
What happens after I place an order?
Your order moves into production and our team will keep you updated. Once it is ready, we will contact you to arrange the next steps and confirm a suitable installation appointment.
Do I need to prepare for fitting?
Please clear fragile items and, where possible, furniture from around the window. Existing blinds should normally be removed before the fitting appointment unless another arrangement has been agreed with our team.
What happens during fitting?
Our installation team will fit your new blinds or shutters, check their operation and talk you through how to use and care for them before the appointment is completed.
Aftercare & support
After installationWhat guarantee do you provide?
Village products are supported by our 5-Year Guarantee programme. The cover and conditions are explained in full on our guarantee page.
What if I need help after installation?
Contact our team and we will help with aftercare, product support or an existing order. You can call 028 2564 4444 or visit our Help & Support page.