fbpx

Help and Support

[gravityform id="14" title="true"]

Quality Assured Five Year Guarantee

From made to measure blinds, to bespoke composite plantation shutters, each one is created to exacting standards, right here in Northern Ireland. By choosing Village Blinds and Shutters, you are investing in high quality products, which are made to last. Our Five Year Guarantee Package, comprises of a Two Year Warranty and a Three Year Extended Care Plan.

About our Five Year Guarantee Package

Two Year Warranty

Our experienced team carefully craft each made to measure blind and composite plantation shutter to ensure a great fit. We’re dedicated to providing every customer with peace of mind when the invest in our quality products. 

To back up our commitment to quality, we offer a Two year warranty, which takes effect once we fit your products. During that time, we promise to repair or replace any faulty products free of charge.

Three Year Extended Care Plan

We believe that true quality endures. With that in mind, when you buy made to measure blinds, plantation shutters or outdoor living products at Village Blinds & Shutters, in addition to our Two Year Warranty, we provide you with an additional Three Year Extended Care Plan. It’s our lasting commitment to you.

Our Three year Extended Care Plan begins two years from the moment that your products are installed. This extended care plan is part of our quality assurance to you, that your products have been created to last for years to come. During the Three Year Extended Care Plan period, we will repair or replace any faulty products, free of charge, (subject to a nominal call out fee).

Excellent Quality With Five Year Guarantee
Each blind and shutter is individually crafted by our skilled team, right here in

Northern Ireland

What’s Not Covered

Our Two Year Warranty and Three Year Extended Care Plan is designed to assure you of our commitment to delivering the very highest quality products for your home. As such this Two Year Warranty or Three Year Extended Care Plan does not cover cases where a damage is deemed as a result of improper use, For example,  alterations,  accidental damage, or misuse.

 
Need More Information?

If you would like any further information on our Two Year Warranty or 5 Year Guarantee, please feel free to get in touch with us via Email: support@villageblinds.com  phone (NI), 0800 059 0747, or (ROI) 1800 851 234

Or complete the contact form below and we’ll get back to you as soon as possible.

This Two Year Warranty and Three Year Extended Care Plan is applicable to orders placed after 24th |August 2023. Orders placed prior to this date will be covered by our 2 year Warranty.

Contact us about our Five Year Guarantee

If you would like to find out more about our Five Year Guarantee, or to report a potential issue, please complete the handy form below and we’ll be in touch to help in every way possible.

[gravityform id="10" title="false" description="false" ajax="true" tabindex="49" field_values="check=First Choice,Second Choice"]

Trusted By Customers​

With over 30 years of experience Village Blinds and Shutters have developed a reputation for delivering an exceptional standard of service.

Here’s what some of our customers have had to say,

Book your free home appointment

Your new blinds and shutters all start with a convenient home appointment with one of our friendly design consultants.

NB: When you click a time slot, you may see a quick security check to prevent spam bookings. It only takes a moment.

1-10 Blinds Appointment

Choose a convenient time slot

Morning – 8:30am-11am
Midday – 11am-3pm
Afternoon – 3pm-5:30pm

(Approx 30 minute appointment)

10+ Blinds Appointment

Choose a convenient time slot

Morning – 8:30am-11am
Midday – 11am-3pm
Afternoon – 3pm-5:30pm

(Approx 60 minute appointment)

Shutter Appointment

Choose a convenient time slot

Morning – 8:30am-11am
Midday – 11am-3pm
Afternoon – 3pm-5:30pm

(Approx 60 minute appointment)

Prefer to speak to someone first?

Chat to our friendly booking team

Not sure which appointment to choose? Our local team can talk you through the options and get everything booked in a couple of minutes.

  • Free, no-obligation advice

  • Home appointments across Northern Ireland

  • We’ll help you pick a time that suits you

☎️ Call us Monday to Thursday, 8:30 AM – 5:30 PM, or Friday, 8:30 AM – 4:00 PM

Village Blinds and Shutters Home Appointments FAQ

Our design consultant will arrive at the agreed time slot and ask you questions about your requirements and style preferences to help understand your project. They will measure your windows and discuss fabric/material options and provide you with a quotation based on your choices.

Depending on your requirements, a home appointment can take from 30 minutes for 1-10 blinds, to 60 minutes for 10+ blinds or window shutters. Our design consultant will work at your pace and we’re happy to stay longer to talk through your options and provide advice if you’d like.

We would ask ahead of the home appointment that you have arranged clear access to the window areas being measured and that any obstructing furniture or breakables near the windows are removed.

Once the windows are in, plastering has been completed and any tiling or skirting or architrave that might be close to the blinds has been installed. This will allow our design consultant to take accurate measurements.

Usually, our design consultant will be able to provide you with your quotation during your appointment.  Sometimes for some very bespoke projects pricing can take a little longer. If you haven’t heard back within 24 hours, give them a call or email and they will keep you updated.

Our production team work tirelessly to craft every single blind and shutter for our customers individually. Lead in times can vary depending on factors such as material availability and our production schedule. That being said we will always work to get your order as quickly as possible. Ask your design consultant for an up-to-date lead time estimate.

Village Blinds and Shutters offers free home appointment s across Northern Ireland. From Armagh to Whiterocks, Bangor to Strabane and everywhere in between. Why not book your free home appointment today?

Our design consultants strive to arrive for your home appointment within the scheduled timeslot, but unforeseen circumstances may occasionally cause delays. We appreciate your understanding and patience. If you have any questions about your booking please call out booking hotline on: 080 0059 0747

Our home appointment time slot is designed to enable you to get the most out of your time with our design consultant. It’s your opportunity to get free help and advice about your project from our experts. 

You can choose a convenient time slot from our morning slot, 8:30am-11am),  midday slot, (11am-3pm),  or afternoon slot, (3pm-5:30pm) (3pm-4pm on Fridays).

Five Year Guarantee Package FAQ