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Customer Testimonials: What do our customers really think?

29 May 2024

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Find your perfect new blinds or shutters

Whether you are looking for new blinds or shutters for any room in your home, Village Blinds & Shutters are here to help make the process convenient for you.

Customer Reviews
Village Blinds and Shutters
Village Blinds and Shutters
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336 reviews
Posted on Google Google
Paul Carberry profile picture
15 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
From initial online query, to Mark coming out to measure and offer advice & finally to Richard fitting blinds to eight windows, I couldn’t be happier. A professional, efficient, personable service. Would unhesitatingly recommend!
Posted on Google Google
Greg M profile picture
10 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We got our shutters fitted a few months ago now and they are exceptional!The quality and workmanship was second to none.The install was carried out very professionally and the guys were great at explaining everything.I would without a doubt use them again, 100%!
Posted on Google Google
M K profile picture
M K
20 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had a great experience with this company. From first contact to the onsite appointment to measure to the end installation. All was done professionally, providing us with accurate times when the shutters would be ready and installed. A great experience and would highly recommend to anyone. We are super happy with the end product and installation. No negative points at all!
Posted on Google Google
Tina Ball profile picture
19 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great work and customer service - delighted with my blinds
Posted on Google Google
Karen Brown profile picture
18 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have purchased from Village Blinds numerous times. Great service, quality products and knowledgeable staff. Highly recommend!
Posted on Google Google
Meta McStraw Quee profile picture
18 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Andrew expertly fitted blinds. Very pleasant to work with. A credit to your company. Worked very quickly and efficiently. Respectful of property. Was delighted with product. Definitely fit for purpose and had a guilty look.
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At Village Blinds and Shutters, our customers are more than just clients—they’re our neighbours and friends. Our Customer Testimonials demonstrate that we take great pride in delivering exceptional service, high-quality products, and a smooth, enjoyable experience from the initial consultation to the final installation. But don’t just take our word for it; our customers have shared their own stories, highlighting why they keep coming back to us for their window treatment needs. Here’s a glimpse into their experiences, with customer testimonials showcasing the outstanding service and craftsmanship we strive to provide every day..

Customer Testimonials - Measuring and sales at Village Blinds and Shutters Northern Ireland

1. Measuring and Sales

During our free home appointments our design consultants are tasked with finding out about your project From the practical elements to the aesthetics, they are on hand to give you the very best help and advice. They will take accurate measurements of your windows and often provide you with a quotation on your chosen products at the time of the appointment.

Customer Testimonials for our Measuring and Sales Process.

  • SHARON: “Everything was great from measuring and fitting the blinds. I felt no pressure to place an order at measuring appointment, which was great. I did place an order at this stage though!”
  • Joanne:Top-class service from initial call to measurement and fitting.”
  • Hilary: “From online booking, consultation & fitting was a very professional experience. Can’t think of anything to improve.”
  • Angela: “I could not fault any part of your service, very professional from first call to fitting.”
  • Elizabeth: “This was an excellent service from start to finish. I would highly recommend your staff to anyone.

2. Installation and Fitting

Our installation team is made up of a group of industry professionals all dedicated to deliver you delightful results. As well as installing your blinds, they will take time to talk you through usage and care tips for your gorgeous new blinds or shutters. Once complete they will always aim to leave your home as tidy as they found it.

customer testimonials - installation and fitting at Village Blinds and Shutters

Customer Testimonials for the Installation and Fitting Process

  • How do Cafe Style Shutters Work?Linda:Totally delighted with shutters. Will probably end up getting more for other windows in house & really pleased with Tom the fitter. No mess whatsoever. 100% recommend.”
  • Gail:The shutters are fantastic. The design I wanted was an awkward one, but the design solution worked out great. The installers were so professional. Their attention to detail on the fit was second to none. Very impressed.”
  • Mary:Both Matthew & Lynsey were very affable & knowledgeable, a real asset to Village Blinds.”
  • Tracey: “You can’t improve – no issues with this order and installation. All excellent.”
  • Andrea: “Both Andrew and Nick are a credit to the company. They are both very professional, friendly and helpful.

Customer Testimonials - Quality at Village Blinds and Shutters Northern Ireland

3. Quality

With over 30 years in the business, Village Blinds and Shutters have built up an unparralled level expertise where we have honed our processes to produce the finest quality products, right here in Northern Irelnd. We back up our efforts for quality with an industry leading 5 year guarantee plan for all our retail customers

Customer Testimonials Relating to Quality

  • Wallace: “I was more than pleased with the job and could not have wanted any better.”
  • Emer: “The blinds look great – I’m very pleased!”
  • Tracey: “You can’t improve – no issues with this order and installation. All excellent.”
  • Patricia: “A great experience from start to finish.”
  • Janis: We had previously got blinds online, for our last home, but I am so glad we opted for Village Blinds this time. It was more expensive, but the quality of our new blinds is streets ahead of what we had before.

4. Customer Service

At Village Blinds and Shutters, we believe exceptional customer service is the cornerstone of a great business. Our team is dedicated to providing a seamless and enjoyable experience for every customer, from the initial consultation to the final installation. Our clients have shared their experiences, highlighting the professionalism, friendliness, and expertise of our staff.

Customer testimonials relating to customer service at Village Blinds and Shutters Northern Ireland

Customer Testimonials for Customer Service

  • Linda: “I am pleased with the service provided.”
  • Suzanne: “There is not a single thing needed to improve the experience. It was perfect!
  • Stephanie:Very happy with my experience.”
  • William: “Nothing I can think of to improve, excellent service and communication.”
  • Lorna:Very professional and helpful service, at every level! Many thanks!”
  • Narind:Great experience from start to finish, thank you :)”

Read our latest customer reviews

Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
From initial online query, to Mark coming out to measure and offer advice & finally to Richard fitting blinds to eight windows, I couldn’t be happier. A professional, efficient, personable service. Would unhesitatingly recommend!
Posted on Google Google
Paul Carberry profile picture
15 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We got our shutters fitted a few months ago now and they are exceptional!The quality and workmanship was second to none.The install was carried out very professionally and the guys were great at explaining everything.I would without a doubt use them again, 100%!
Posted on Google Google
Greg M profile picture
10 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had a great experience with this company. From first contact to the onsite appointment to measure to the end installation. All was done professionally, providing us with accurate times when the shutters would be ready and installed. A great experience and would highly recommend to anyone. We are super happy with the end product and installation. No negative points at all!
Posted on Google Google
M K profile picture
M K
20 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great work and customer service - delighted with my blinds
Posted on Google Google
Tina Ball profile picture
19 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I have purchased from Village Blinds numerous times. Great service, quality products and knowledgeable staff. Highly recommend!
Posted on Google Google
Karen Brown profile picture
18 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Andrew expertly fitted blinds. Very pleasant to work with. A credit to your company. Worked very quickly and efficiently. Respectful of property. Was delighted with product. Definitely fit for purpose and had a guilty look.
Posted on Google Google
Meta McStraw Quee profile picture
18 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
A wonderful job and speedy service. Andrew is very knowledgeable.
Posted on Google Google
Sinead O'Sullivan profile picture
15 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I just want to thank you to Village Blinds as they put up new blinds around the house and what a professional job I'm so happy with the blinds great product and value for money so well done to the guy that put them as he definitely knows what he is doing and cleans up behind him. I would definitely recommend Village Blinds 👌 Kind regards David
Posted on Google Google
David Simpson profile picture
15 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I’ve used village blinds a few times now. From the girl that does the quotes to the fitters. All are lovely. Very professional. Highly recommend
Posted on Google Google
Purrfect Paws profile picture
15 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service all round from sales, accounts & fitters. Highly recommend
Posted on Google Google
Kirstin Gillan profile picture
14 August 2026

Customer Testimonials – Final Thoughts

Thank You to our Customers

At Village Blinds and Shutters, we are immensely grateful for the valuable feedback from our customers. Your kind words and honest insights in the customer testimonials drive us to maintain our high standards and continually strive for excellence.

Thank You to our Team Members

We extend our heartfelt thanks to every member of our team for their unwavering dedication to delighting our customers and delivering exceptional service. Your professionalism, attention to detail, and commitment to quality truly make a difference.

On a Path of Continual Improvement

As we look to the future, we remain steadfast in our commitment to continually improve and provide the best possible experience for all our customers. Thank you for choosing Village Blinds and Shutters.

Customer Testimonials Sentiment Cloud

Based on the comments provided, there is a list of the top used Customer Testimonialssentiment phrases

excellent, professional, helpful, great, pleased, friendly, delighted, perfect, credit, no improvement needed, no issues, good, highly recommend, smooth, awesome, fantastic, top class, superb, impressive, amazing, faultless, flawless, outstanding, brilliant, seamless.

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Free home appointments across Northern Ireland

Book your free home appointment

Tell us what you’re looking for and we’ll guide you straight to the right appointment. Then simply choose the time of day that suits you.

At your visit we’ll discuss your requirements, measure your windows and provide a quotation.
01 Product
02 Project size
03 Time

What are you looking for?

Choose one option to continue.

Roughly how many blinds?

This makes sure we allow enough time for your visit.

Your appointment:

Which time of day suits you?

Select a time window to view the available dates.

Village Blinds and Shutters booking team member helping a customer by phone

Not sure which appointment to choose?

Our booking team can help you choose the right appointment and find a time that suits you.

Before you book

A few things you may want to know

Everything you need to know before choosing your free home appointment.

Yes. Your home appointment is completely free. It gives you the opportunity to discuss your project, see suitable options in your own home, have your windows professionally measured and receive a quotation.

No. That is one of the reasons for the appointment. Your design consultant can help narrow the options around the room, privacy, light control, style and how you use the space.

Allow around 30 minutes for 1–10 blinds and around 60 minutes for larger blind projects, new builds and plantation shutters. The exact time will depend on the number of windows and how many options you would like to consider.

We carry out free home appointments across Northern Ireland. If you are unsure whether we cover your location, call our team on 0800 059 0747 and we can check for you.

Yes. Once your design consultant has measured your windows and discussed the options you are interested in, we can provide a quotation based on your chosen products and specification.

You’ll receive confirmation of your appointment. Your design consultant will then visit your home during the time window you selected, discuss what you are looking for and professionally measure the relevant windows.

Still unsure which appointment to choose? Call 0800 059 0747